At Sun*, Software Delivery Managers (SDMs) play a key role in leading the success of software projects, especially with Japanese clients — our core market. SDMs are not only responsible for ensuring delivery quality and efficiency but also act as strategic partners in developing long-term client relationships and driving business growth. With a customer-oriented and result-driven mindset, SDMs exemplify dedication, proactiveness, and sustainable value creation for both clients and the organization, while closely collaborating with stakeholders to uphold company-wide delivery standards.

WHAT WE DO

1. Revenue achievement & Growth:

• Lead estimation activities for new projects, ensuring proposals are accurate, competitive, and aligned with business goals.
• Identify opportunities to grow revenue by understanding client needs and proposing value-added solutions.

2. Delivery Management & Performance Monitoring:

• Oversee overall progress and performance of projects, ensuring client business objectives are met.
• Monitor project performance through metrics and processes, implementing timely improvements when necessary.
• Participate in meetings with clients and stakeholders to resolve critical issues affecting delivery.

3. High-performance team management:

• Coordinate with Resource Allocation to secure and maintain suitable, high-quality resources for projects; handle resource changes as needed.
• Build and sustain high-performance teams; participate in competency and performance evaluations, and salary/bonus reviews.
• Work with HRBPs to resolve team conflicts that may affect project delivery.

4. Stakeholder collaboration:

• Work with relevant departments to implement systems, processes, shared values, and organizational structures within project teams, ensuring delivery standards and strong team spirit.

5. Others:

• Participate in additional tasks such as interviewing candidates, internal initiatives, and supporting special projects as requested by the organization.

WHO YOU ARE

# Must Have

• Minimum of 5 years of experience in the IT industry, with at least 2 years in roles such as Project Manager, Delivery Manager, or similar (managing teams > 50 members).
• Proven experience in software project delivery management, including presales involvement.
• Strong business acumen with the ability to analyze cost–benefit and propose revenue growth strategies.
• Excellent analytical and complex problem-solving skills.
• Strong communication and cross-functional collaboration capabilities.
• Passion for challenges and proactive in creating value.
• Proficient in Japanese (N2 or higher).

# Nice to Have

• Experience building and maintaining cohesive, high-performing teams.
• Experience managing large-scale or highly complex projects with multiple stakeholders.

BENEFITS AND PERKS

Professional, open-minded, and creative environment:

• Work with colleagues who embrace ideas to change the society.
• Respect different perspectives within a team
• Strong learning culture that promotes individual development
• The culture of taking risks to experience and thrive

Focus on individual development :

• Be consulted, accompanied, and supported in career development with the career path system (developing in expertise or management direction) that has been studied and tested for many years.
• Be oriented for individual, group, and organizational goals
  Be empowered
• Be supported to define a 3-month or 6-month goal (Goal Define Support)
• Get access to company Learning Hub online library with various courses provided by Udemy, LinkedIn,…

Special care for employees:

• Competitive salary (negotiable), with additional allowances and benefits (lunch, living expenses, women’s care, Japanese language, IT certifications, etc.).
• Performance review: Twice/a year
• Hybrid working policy; flexible check-in, check-out
• Comprehensive health insurance Sun* Care
• Seniority Allowance
• Women care allowance: Women’s physiological leave: 2.5 hours/month; Postpartum leave for female employees with under 1-year-old children: 1 hour/day
• Policies supporting learning activities, knowledge sharing, and cultural exchange (Technology Seminar – Tech Expert, Club: Reading, Japanese, Music Club, …)
• Annual company trip and quarterly team-building activities